Refund Policy

At Bootchie Kit, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within 15  days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to your original payment method.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us through our Contact Page within 7 days of delivery so we can assist you.

Non-Returnable Items

For hygiene and safety reasons, certain personal care items may not be eligible for return once opened or used.

If you have any questions regarding returns or refunds, please contact us through our Contact Page.